Support
Quick answers
How does splitting work?
Add an expense, say who paid and who it’s for, and Hissa works out everyone’s share. Split equally, by amounts, by shares, or item by item. Each group shows one number: what you owe or what you’re owed.
Do my friends need the app?
No. In a group, tap Invite and share the link. They can see what they owe and pay from a web page, with no sign-up.
Does Hissa move my money?
Never. You pay each other in Venmo, Cash App, PayPal, Zelle or cash. Hissa only keeps the tally.
What’s in Hissa Plus?
Plus adds the AI: type or say an expense, scan receipts, and have payments caught from your alerts, with spending insights, more currencies and export. It’s $29.99 a year or $3.99 a month. Groups, balances, settling up and reminders are free.
How do I set up payment alerts on iPhone?
Open Hissa → You → Bank alerts and follow the steps. You add a Shortcuts automation for each app’s alerts, such as Venmo or your bank (needs iOS 27), and one for Apple Pay in Wallet. It takes a few minutes, once. Needs Hissa Plus. On an older iPhone, forward receipt emails to your private Hissa address instead.
I didn’t get my sign-in code.
Check spam for an email from signin@tryhissa.com, and that the address has no typo. Codes last 10 minutes; you can ask for a new one after a minute. Signing in with Apple or Google skips the code. Still nothing? Email us.
How do I cancel Hissa Plus?
On your iPhone, open Settings → your name → Subscriptions → Hissa → Cancel Subscription. Plus stays on until the end of the period you’ve paid for. Deleting the app doesn’t cancel it.
I paid for Plus and don’t have it.
Open Hissa → You → Hissa Plus and tap Restore, signed in to the Apple Account you bought it with. Still stuck? Email us.
A receipt or alert was read wrong.
Tap the expense and fix any line or amount, before or after saving. If it keeps happening with the same shop or bank, email us a screenshot.
Is there an Android app?
Not yet. Hissa is on iPhone. Friends on Android can still see and pay from a group’s link.
What does Hissa do with my data?
No ads, no trackers, nothing sold. The details are in the Privacy Policy.
Delete your account
You delete your Hissa account in the app. It takes effect right away.
- Open Hissa and tap You
- Scroll down and tap Delete account
- Review what goes and stays, tap Delete account, then confirm
Deleted: your account, sign-in, profile photo, payment handles, detected payments, what Hissa learned about your splits, and any group where nobody else with a Hissa account is still a member.
Stays: expenses in groups you shared, with their receipt photos, so nobody’s balance changes. Your contact details are removed and your name stays as others knew it. Details you typed for other people stay with the group. Backups roll off within about two weeks. More in the Privacy Policy.
Have Hissa Plus? Cancel it too, in iPhone Settings → your name → Subscriptions. Deleting your account doesn’t stop Apple’s billing.
Can’t get into the app? Email support@tryhissa.com from the address on your account and we’ll help.